Thursday, March 30th 2017

The Economic Value of Rapid Response Time ^{link →}

When a computer and its users interact at a pace that ensures that neither has to wait on the other, productivity soars, the cost of the work done on the computer tumbles, employees get more satisfaction from their work, and its quality tends to improve. Few online computer systems are this well balanced; few executives are aware that such a balance is economically and technically feasible.

I've heard this called the Doherty Threshold or Doherty Response Time. It may seem out-of-date, but I think it's definitely still applicable today when thinking about transitions and how they may delay a user's response.

Updated on Saturday, Feb. 15th 2020